MCW Account Privacy Policy — Our Commitment to Protecting Your Data

MCW Account collects certain personal information to deliver its services. Without this data, providing a safe and quality experience would not be possible. Details are outlined below.

Information Provided at Registration

• Full Name & Date of Birth
• Email Address & Mobile Number
• Residential Address
• Identity Document Details (for KYC verification)

Automatically Collected Information

• IP Address & Browser Type
• Device Information (Mobile/Desktop)
• Time Spent on Platform & Browsing Patterns
• Cookies & Session Data

Financial Transaction Information

• Deposit & Withdrawal History
• Partial payment method details (not the full account number)
• Transaction Date & Amount

Every piece of data collected by MCW Account is used for a specific purpose. Nothing is used beyond its intended scope.

Marketing Communications

MCW Account may send you emails or SMS about new offers, bonuses, or promotions — but only if you have given your consent to such communications. You can unsubscribe from marketing emails at any time.

MCW Account never sells your data. However, limited information may need to be shared with trusted partners to deliver our services.

Parties We Share Data With

• Payment Processors: Information required to verify transactions with bKash, Nagad, Rocket, and bank partners.
• Game Providers: Session data required for games from providers such as Evolution and Pragmatic Play.
• Law Enforcement: In response to a court order or lawful investigation.
• Auditing Body: With third-party auditors to meet licensing requirements.

When Your Information Is Not Shared

• Advertising companies or data brokers.
• For commercial use by unrelated third parties.
• For any marketing purpose without your consent.

Every partner operates under strict confidentiality agreements and is required to comply with MCW Account's data protection policy.

MCW Account follows the highest industry standards to protect your data. Our security framework operates across multiple layers.

Technical Security

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Data stored on servers is encoded using AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Two-factor authentication (2FA) is available.

Data Retention Period

MCW Account retains data for the following periods:

• All data is retained for as long as your account remains active.
• Even after account closure, transaction records are retained for up to 5 years as required by law.
• Marketing data is deleted immediately upon withdrawal of consent.

Response to Data Breaches

In the event of a data breach, MCW Account will notify the relevant authorities and affected users within 72 hours. This is a mandatory requirement under international privacy standards.

MCW Account uses cookies on its website. Cookies are small files stored in your browser that help improve site functionality and your overall experience.

Cookie Type

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language and theme.
• Analytics Cookies: Usage data is collected to improve the platform.

Cookie Controls

You can disable non-essential cookies through your browser settings. However, doing so may affect the functionality of certain features.

As an MCW Account user, you have important rights over your personal data. We respect these rights and are here to help you exercise them.

To exercise these rights support@mcwaccount.bet-. Responses are typically provided within 30 days.

MCW Account works with international game providers and payment partners, which means your data may be processed outside Bangladesh in some cases.

For such transfers, it is ensured that:

• The receiving party ensures adequate data protection standards.
• Data transfer agreements include the required safeguard provisions.
• Only the data necessary to deliver the service is transferred.

MCW Account may update this privacy policy as needed. How you are notified will depend on the nature of the changes.

• Minor Changes: Only the date on this page will be updated.
• Important Changes: Notice will be sent via email or platform notification.
• Major Changes: Your explicit consent will be obtained for any updated terms.

We recommend visiting this page regularly to stay informed about our latest policies.